Here is what our team is doing to keep our customers and team safe amid concerns of COVID-19. Learn More.
Security Systems in Springfield
December 17, 2021

What Happens When Your Home Security Alarms Go Off In Springfield?

A residential security package should defend your property. But what actually transpires if your home security alarms go off in Springfield? What are the right steps to take to be certain you and all your family members are secure?

Your first priority is to remain calm. You should understand that your around-the-clock monitoring specialists have you covered. Then follow these steps to be ready for any urgent situation.

Our 24-Hour Specialists Are Focused On Your Safety

A security monitoring representative is instantly notified as soon as your Springfield home security alarms go off. When a monitoring professional is informed, they will reach out to you without delay to ascertain what set off the security system. Your alarm can go off in various situations, including:

  • Criminal activity

  • Fire

  • Flood

  • Alarm tripped by accident

In circumstances when your system was accidentally triggered—like not recalling that your entry-point sensors are switched on when you open a window— an agent will reach out to find out if you need help. Supply them with your predetermined password, and they will turn off the alarm.

If you have an urgent situation, the monitoring agent will summon first responders, including police, fire, and EMS, to your property. They can also act as your proxy in the event nobody is home. The monitoring agent can also apprise emergency services on which security device was triggered, helping them prepare for what might be a dangerous situation. Then the agent will stay on the line with you to help you stay in control and let you know what to do next.

Recommended Steps if Your Alarm Goes Off In Springfield

Getting roused from bed in the wee hours of the morning to your alarm echoing through your house can be terrifying—particularly if you don’t know why it’s going off. The most important thing you should do is keep yourself in control and follow these steps:

  • First, move to a safe place. Round up your loved ones in an expeditious manner and proceed to a shielded space at your property or leave the premises entirely. It's a natural response to confront the emergency by yourself, but this may put you and your family at greater risk. Alternatively, focus on keeping you and your family members secure and let the trained personnel handle the issue.

  • As a second step, take advantage of your smartphone’s convenient security app to stay in communication with your monitoring staff. They'll dispatch emergency professionals who will be in transit to your residence within minutes.

  • Third, keep in constant communication with your monitoring agent and first responders. You have the ability to be patched through, so everyone is talking together. Conversely, if you can't be in direct contact with authorities, you’re still able to obtain notifications by text message. Even in false alarm situations, it's wise to thoroughly communicate with all teams so you know what to do should a real emergency happen.

Defend Against All Types of Emergencies in Springfield with Secure24 Alarm Systems

From burglary attempts to flooding, Secure24 Alarm Systems ensures you and your family are completely protected. With 24-hour monitoring, smart locks, and entry-point sensors, your home will remain the safe haven it's supposed to be. Create a comprehensive home security solution by filling out the form below or reach out to (217) 765-0085 to take the first step toward a secure property.